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Quality Monitoring
Sometimes a workflow is still checking in on time but is producing too many failures to be considered healthy.
The problem
Timing-only monitoring says the process is alive. Operations still need to know when success rate has dropped to an unacceptable level.
Recommended design
- use a missed-action watch for timing
- include
outcomein check-ins - enable threshold monitoring
- set rules for both minimum success rate and consecutive failures when appropriate
Why this is valuable
It catches situations like:
- a performer is still running but producing too many exceptions
- an integration keeps retrying but mostly fails
- a run is technically active but operationally degraded
Good implementation choice
Per-item check-ins often provide the clearest quality signal because outcomes map directly to processed work units.